Medical Help

You Don’t Have to Face This Alone

Not everyone has family, friends, or a support system to help when their pug needs medical care or when things start to feel overwhelming. If that’s you, we want you to know: you can reach out — and timing matters.

We don’t currently have an official Angel Care or emergency medical fund, yet. That’s a future goal. Right now, what we can primarily offer is guidance, problem-solving, combined years of pug expertise, and access to a broad network of resources.

Our goal is always to help you keep your pug whenever possible. We have great resources, a great network.

Please reach out by phone call or text. 425-419-6925 or 425-238-6921.

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How we can help

When you reach out early, we can often help by:

Talking through what you’re seeing and what to prioritize
helping you prepare for a veterinary visit or next steps
sharing clinics, specialists, or regional resources
helping you think through realistic options and timelines
supporting you when you’re navigating this without help
We can’t promise outcomes — but we can help you think clearly and feel less alone.

About surrender

In some situations, surrender may become the most compassionate option.
If it comes to that, we’re here for you and will walk you through the process with honesty and respect.

That said, surrender is not our goal.
Our goal is to help you problem-solve early so that surrender can be avoided whenever possible.

Why reaching out early matters

When we’re contacted after a situation has already become an emergency:

  • options are limited

  • timelines are compressed

  • costs are higher

  • outcomes are harder

Early communication gives everyone more options and more breathing room.

Please don’t wait until it’s urgent

If you’re noticing:

  • breathing issues, coughing, or distress

  • loss of appetite, vomiting, diarrhea, or sudden lethargy

  • straining to urinate, abdominal swelling, or pain

  • eye injuries, wounds, or masses that aren’t improving

  • any change that feels “not right”

please reach out sooner rather than later.

If your pug is in immediate distress, seek emergency veterinary care right away.

Reach out early

If you don’t have a support system and need help thinking through next steps, we’re here to help you explore options before things reach a crisis point.

When contacting us, please include:

  • your location

  • your pug’s age and breed

  • what you’re seeing and when it started

  • any veterinary records you have

Early outreach gives us the best chance to help — and the best chance to keep your pug with you.

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